Service Policy
The fine print.
All services are final sale and require full prepaid payment before work begins.
15 days standard restoration time. Full coloring normally takes 60 days. Estimates are provided and constant updates are given throughout the process.
Our shipping partner handles packaging. Please include your estimate number. Pick-up window: 9am–4pm, Monday to Sunday.
Signature required upon delivery. Delivery hours: 10am–8pm residential / 10am–5pm commercial. Re-delivery fees may apply.
1 month free storage, then ₱500/month up to 6 months, after which unclaimed items may be disposed of.
No refunds on completed work. Full refund if irreparable or cancelled within 48 hours before pick-up. Lost or damaged items are compensated at 5× the bill, up to ₱10,000.
Possible shade changes, shrinkage and visible pre-existing flaws may occur. Colour match is not guaranteed. Stretching may cause light wrinkling.
